Come in and see our upgraded customer service areas – the result of our Customer Service Modernization Project. Try our touch-screen self-check and automated return stations for speedier checkout and a more effective return process; check out multiple items simultaneously; tap the kiosk screen to print a receipt for your borrowed items; use the 24/7 drive up return station in Centereach. Staff members will always be available to help you navigate the system and expedite your transaction.
This cost-saving, state-of-the-art system has been implemented at libraries across the country, and has received enthusiastic response from patrons who appreciate the fast, efficient service. Staff members are freed from routine tasks and can assume more interesting and challenging roles – working with library programs and providing notary, fax, computer and online services. Clearly a win-win situation, we are sure you will appreciate the upgraded service.
Question/Answer Fact Sheets are available at the library or on our website at www.mcpl.lib.ny.us. For further information, please contact Sophia Serlis-McPhillips at 631-585-9393 ext. 219 or firstname.lastname@example.org.